Direct TV
Refund

I cancelled my service bc we are like most americans cutting back bc we cant afford it. I sent my receiver back and paid my bill in full. The very next day 297.00 was drafred out of my acct without my authorization. It has been close to a month since this happned and I still havent received my money back. I keep getting the run around that it being processed. I have had to call three times. The first time I called the request for my refund was never even put in and requested. The customer service is horrible. I asked to speak to a supervisor and she wouldnt even come to the phone. I keep getting the run around but no refund. This has messed up my checking acct. And caused other checkes to bounce and Im being chared 20.00 per action on my acct. I wished I had never chose them.

Company: Direct TV
Country: USA

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