Vonage
Vonage-Beware

Miscellaneous

I amfinally free of Vonage after a 2 month battle with them and being without phone service for a month. I spent countless hours on the phone with customer service and told them to put my account on hold until I searched for a reliable and inexpensive high speed internet provider. They switched my account over anyway. They charge me for a month of service which I never had. To stay 1 step ahead of them, I cancelled my credit card account in case they decided to charge me for another month because they had offered me 2 free months of service. Sure enough, I get an email from them because they were trying to charge my credit card and it wouldn't go through.in the end, it cost me $92.00 installation fees to have my phone service turned back on with Verizon. Don't do business with Vonage, the customer service department is a bunch of broken-English speaking morons. They have a scripted answer for everything. They are highly trained in how to be rude and ignorant while making the caller furious along the way.

Save the time, money and energy and stay away from VONAGE.


Company: Vonage
Country: USA
Phone: 8662434357
Site: www.vonage.com
  <     >  

RELATED COMPLAINTS

Vonage
VONAGE customer service

Vonage
Cancelled Vonage May 8 when I got Charter. Vonage still billing Ripoff internet

Vonage
Scam and cheating

Vonage
Scam charges

Vonage
Do not do business with Vonage - Buyer Beware

Vonage
Blackmail cutomers

Vonage
Charged me for service which i never had would not refund the money

Vonage
Ripoff people by continung to charge fees, even after following procedures to cancel and now I am getting a collection notice. Ripoff Internet

Vonage
Fradulent sale and service practices

Vonage
Vonage customer service - Vonage Service