Vonage
Blackmail cutomers

I requested vonage service on August 1st and have to pay $79.99 for the adaptor and $29.99 for the activation fee. Then I have to pay $24.95 monthly fee starting from the third month. Since magicjack only charge 19.95 per year and pay initially $19.95 for the jack. So I wanted to switch to magicjack. But then vonage told me I have to pay $70.00 again for the adaptor and $39.99 for the disconnect fee. I did not sign any contract with vonage, this ia almost blackmail customers. For the adaptor I have to pay totally $79.99 $70.00=$149.99, which now is useless for me.

I remember that I read in some place about vonage: you can stop the service at any time. I tried to stop the service about a month ago, the account manager promised me to give me a month fee peroid. But then I realized in order for me to get this credit I have to continue with vonage for one more month. This is really a trick and a cheat. There are other tricks with vonage
For example, they claimed to give you first three months with $9.95 monthly service fee, but acturally you can only get two months.

This is a company I definitely will not recommend to anyone. I will tell my friends to leave vonage because they simply charge too much, they offer is not competitive at all. Has much better deal.

Customer
troy, Michigan
U.S.A.

Company: Vonage
Country: USA
Phone: 18662434357
Site: vonage.com

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