Priceline.com
Return and outbound flight dates reversed, $100 cancel fee charged

I purchased a ticket from priceline. When I got the itinerary the ticket was backwards. I keyed in the computer that I was leaving Jackson, MS on 11/15/07 going to toledo and leaving toledo on 11/25 instead the itinerary that they gave me once i purchased the ticket was backwards. I called them immediately and told them of the error. Not only did they charge me a $100 fee for cancelling a trip that I didn't ask for they refused to refund the money into my account until 7 to 10 business days. The ticket was for my daughter who is in college. The college closes on 11/16 and the students must vacate, but because priceline took the last money that I have in my account i am unable to get her home and she's stuck in ms. With no place to go for ten days...

Company: Priceline.com
Country: USA

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