The Bethany Group - Madison Apartments - Rolling Hills Apartments
Poor management, Employees conducting themselves in an unprofessional manner. A member of maintenance staff was seen yelling and throwing items at the swimming pool ripoff, Castle Rock

Ongoing problems at this apartment complex. Poor management refusing to allow us out of our lease.in the past 45 days we have endured the following.

1.) Unresolved maintenance issues. Locks on sliding doors are nonoperative and a missing flyscreen on second bedroom window. Staff gave us two pieces of wood with a nail to secure the sliding glass doors.

2.) Trash dumpster is overflowing on a regular basis (photos taken) and coyotes are now frequenting property.

3.) Large freestanding stove is at bottom of staircase in Building C (photos taken) and has been blocking fire extinguisher for over a week.

4.) Police presence/eviction of occupants on ground floor and large amount of furniture and personal property was piled into the common area / parking spaces (photos taken) No caution tape, warning signs or cones were present.

5.) Deep potholes at front entrance and concrete curbs crumbling and falling into driveway.

6.) Swimming pool, spa and recreation room were non-operative for more than two months (closed sign and yellow caution tape were present)

7.) An attempt was made on Thursday, August 9th to informally resolve the above described items with management. While waiting to discuss the issues at hand, a member of maintenance was observed by staff members and myself yelling and throwing items at the swimming pool area. A table umbrella was thrown into the spa. Staff present at the time told me that the disgruntled staff member became upset when he was told that he would be oncall that evening. Management was present during this ordeal.

Company: The Bethany Group - Madison Apartments - Rolling Hills Apartments
Country: USA
State: Colorado
City: Aurora
Address: 3499 South Uravan Way, Aurora, Colorado 80013
Phone: 3036907527

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