Sears
Washer repair delayed three months with missed appointments
- 01-09-2014
- 34
I have used Sears several times in the past, but this last time has been a nightmare.
They missed 2 appointments and they ordered the wrong part.
It is very difficult working with them over the phone.
They did finally offer me a small refund, but it has been 3 months and I am still waiting for the washer to get fixed.
On the plus side the technicians have been very nice.
Company: Sears
Country: USA