Pauls SouthEast Arizona RV rental LLC
Consumer Report

My spouse Gina called to inquiry on RV rentals on 06/11. He (paul the owner) quoted price to her and to hold the RV he requested my credit card number (I am Jeffrey Darden) My wife gave him my credit card number and He said he would not charge the full amount but needed the card to hold the RV. He requested other ID information of me. He needed to email documents for me to sign pertaining to the RV rental, the credit card authorization form, and other documents. He assured he would not process the fee until received and also said that he could not charge a full fee anyhow without delivering any possession to me.
I never reviewed or signed any documents and through personal circumstances, I needed to cancel the RV hold, so I called him back today on 06/19 and he said he processed the whole payment and was taking 800 for a cancel fee! The total RV rental was $1997.81.
* I never agreed to pay the full amount up front
* I never gave him written authorization to charge credit card
* I never signed any documents accepting any terms of his contracts
* If a company is going to charge a 50% cancellation fee when given 2 weeks full notice to cancel, that is terrible business. 2 weeks notice up front to cancel an RV reservation hold, not 2 hours or 2 days

Company: Pauls SouthEast Arizona RV rental LLC
Country: USA
State: Arizona
City: Huachuca City
ZIP: 85616
Address: 460 Arizona 82
Phone: 5204594628, 8777285778
Site: rvrentalarizona.net

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