Citi Mortgage
Harassing Rob-O Calls on the 1st of the month

CitiMortgage starts Rob-O calling me for my mortgage payment on the 1st of the month (due date). I am prompted to "identify" myself using the keypad and then I am give a choice to provide the day I sent in my payment and the amount of the payment. I am then told by the Rob-O voice that my account has been "noted and updated"... BULLSH!!! The Rob-O calls start again the next day. If I make my e-payment via my bank on the 1st I don't expect to get harassing calls until after the 15th (assuming the payment was never received on their end)
STOP harassing your customers!!! This financial institution is the WORST and will NEVER get my business again! Unfortunately many banks and lenders sell their loan portfolio to CitiMortgage for servicing... Bummer!!

Company: Citi Mortgage
Country: USA
Address: P O Box 961247 Fort Worth TX 76161-0247
Phone: 18002837918

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