Santander Consumer USA
Loan sold without notice, wrong due dates, inflated payoff

Miscellaneous

I bought a car in 2007 from one company and then found out that my loan contract was sold to Santander Consumer without my being notified. I bought my car for about $18,000 after all the numbers added up. I am still paying on it to this day. They keep saying I am three months behind when I know I am not. My monthly statements show the payment due date as the wrong month, and the amount due is more than my payment.

I also called and talked to them about paying it off totally and wanting to know what the payoff is, and they said it is $12,900, but the balance of my account is a little over $11,000. I asked them how that makes any sense at all, since the payoff should be lower than the balance of the car, and they argued with me over the phone about it. I told them that if they come and get it, they will not get what I owe out of it, because the Blue Book value is only $6,000 as of today. Santander is ripping people off out of their money. Something needs to be done about it.


Company: Santander Consumer USA
Country: USA
State: Texas
City: Fort Worth
ZIP: 76161-1245
Address: P.O. Box 961245
Phone: 8882224227, 8773748305, 8008616743, 8882767202, 8005260157, 2146341110
Site: santanderconsumerusa.com
  <     >  

RELATED COMPLAINTS

Santander Consumer USA Inc
Payoff balance error and billing and payment application problems

Santander Consumer USA
Payoff Sent but Told Another $14.52 Still Owed

Santander Consumer Usa
Loan term changed from 60 to 96 months with large payoff balance

Triad/Santander
Settlement payoff accepted, then extra $401 demanded before title release

Santander Consumer USA
Triad Financial Giving Incorrect Payoff Amount

Santander Consumer USA
No account statements or notice when auto loan changed lenders

Santander Consumer USA
Additional payments demanded on paid-off Chevrolet Blazer loan

Santander Consumer USA
Loan sold to Santander with wrong balance, fees and credit reporting

Santander Consumer USA
Refusing to refund accidental car payment after loan paid off

Santander Consumer
Loan Maturity Date Extended Six Months After Transfer