Comcast Cable
On Hold Three Hours Until My Phone Battery Died

I called in to downgrade my services, they put me on hold for more three hours, Yes, 3 hours, nobody answered the phone until my phone battery ran out. I called them with a different phone, and asked for new services, some one answer it right away. I told them what happened, they told me nothing they could do but put me on hold again. Not yet, after 30 minutes, the phone hung up. What the # with the company. I just want people to know and not become their customers because these kinds of services you will get. An apology, I don't think I will get it and I don't want it from them.

Company: Comcast Cable
Country: USA
State: Pennsylvania
City: Philadelphia
ZIP: 19103-2838
Address: 1701 John F. Kennedy Boulevard
Phone: 2152861700, 2156651700, 8002662278, 8009346489
Site: comcast.com

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