Comcast Cable
Billed $400 After Trying to Cancel Cable Service

We had called the cable company after having the service for one month. We asked that they turn the service off because we wasn't getting what they said that we would get in the package. They told us that we would have to return the cable box before they turn off the services. We told them that we had a disability that we couldn't bring the box in to them. We get a bill for a little over four hundred dollars. Called the cable company after they turned off the home phone and found out that they never turned off the services of the cable and that they can't find when we called in to cancel the services. They can only see when we called in on the 04/03 about the billing and how they sent someone out the next day to get the box. After they turned off the phone we called them and told them how we was lied to about the services we would get and how if anything go wrong, cause we had to cancel the service before because we never got the 200 dollars rebate plus none of the channels, so we knew that this company can make mistake and that's when we asked the guy if the service don't be right with the cable we will cancel the cable but keep the phone cause we had the phone for almost a year.

Company: Comcast Cable
Country: USA
State: Colorado
Site: comcast.net

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