MagicJack Phone Company
Consumer Report

Magic Jack has a 30day free trial so they say. I requested the product, a charge of $62.00 would be build to my credi card. There was not a live person to asked questions to, your order was taken over the phone. The computer says you can port your same phone number, but it never said there would be a charge before the trial period ends. You are not charged for the device until after the trial period, therefore I assumed you would not be charged for the number until the same time. Well that's not true, not only did they charge me $30.00, they disconnected my present service, which they don't tell you. They told me I would have to contact my present carrier. But they disconnecte my service. Now they are trying to charge me again to moved my phone number again, and I am still in the trial period. None of these fees were ever mentioned. Chatted with a representative 4/29 and she never mentioned any additional fees. Today I get an email wanting to charge my credit card another fee to move my number. They disconnected my present phone service and I have elderly family members living with me! No consideration that we have been without a phone since 4/25, when I returned the device back to Magic Jack!

Company: MagicJack Phone Company
Country: USA
State: Florida
City: West Palm Beach
ZIP: 33405
Address: PO Box 6846
Phone: 8882300060, 5615942140, 5615863380, 5615949925
Site: magicjack.com

  <     >