Waste Management
Billed for services never received after suspension for non-payment

Miscellaneous

My trash service (residential) was suspended by Waste Management for non payment. Actually, I intended to pay (fall quarter - Oct Nov Dec), but, before I could pay they suspended my service. I understand that as per Verizon, electric bill, etc, if you don't pay your bill, you get service turned off. However, WM has been sending me NEW bills (plus the late one) for service that I NEVER RECEIVED - since I was suspended! I contacted them and all I got was a bunch of BS - "It is our policy to keep billing you!" I don't remember signing any contract with them. I CANNOT be the only one with this problem! Class action lawsuit?


Company: Waste Management
Country: USA
  <     >  

RELATED COMPLAINTS

Waste Management
Missed pickups and undelivered replacement cans

Waste Management Inc
Fee rose from $73 to $95 then suspension notice received

Waste Management
Contract Auto-Renewal Clause and Three-Month Cancellation Charge

Waste Management
Trash not picked up for a month despite being billed

Waste Management
Trash refused because 44 gallon can lacks approved size

Waste Management
Reinstatement Fee Charged Without Prior Notice on Quarterly Bills

Waste Management
Poor customer service and uncollected residential garbage

Waste Management
Four missed trash pickups in a month and service cutoff

Waste Management
Company profits from recycled waste yet charges for pickup

Waste Management
Resume fee and prepaid months charged after service lapse