Verizon Wireless
Replacement phone never received but billed $500

I ordered a replacement phone and I never received it they charged me 500.00 for it anyway then kept charging me for service after they shut me down because I wasn't going to pay for something I never received After discussing this with them several times they told me I never sent them back my first phone I had to have replaced. I had the same phone replaced 5 times and their policy is they have to receive your old phone back or they will charge you for it but up until the phone that was never delivered I was never charged for any other phone

Company: Verizon Wireless
Country: USA
State: New Jersey
City: Basking Ridge
ZIP: 07920
Address: One Verizon Way
Phone: 8009220204, 9085592000, 2012542544, 9732542000
Site: verizonwireless.com

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