Sears
Kenmore Chest Freezer Failed, Technician Called It Off Brand

I ordered a Kenmore chest freezer online from sears.com for the price of $400 in april. February the freezer stopped freezing and i called sears repair to come look at it for $70. The repair technician informed me that it would cost $400 to fix it, and that it was not even a Kenmore freezer! The technician informed me that it was a cheap off brand of freezer that sears just stuck a Kenmore label on and sold for more $ and it was only worth $150 new. Sears is wrong for selling a knock off and charging consumers 3x the true cost. I am outraged that such a company as sears would cheat the American customers this way. Selling something as a knock-off is illegal yet they continue to do this without even as much as a slap on the hand! Sears is ripping off the consumers by selling cheap brands of appliance

Company: Sears
Country: USA
State: Illinois
City: Hoffman Estates
ZIP: 60179
Address: 3333 Beverly Road
Phone: 8472862500
Site: sears.com

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