Comcast Corporation
Payments Credited to Wrong Account, Then Collection Notice

Miscellaneous

Payments withdrawn from my checking account and being credited to the same wrong account at Comcast while I was receiving additional statements with late fees. With several voice mail messages I attempted to make an appointment with Ms. Debra Matlock, supervisor, who never returned any of my calls. I contacted Mr. Brian L. Roberts, CEO
who had Ms. Crystal Hruby write to me, but no solution. During most of this time my bundled services (cable, internet, and landline telephone) were cut off. Now I have received a Collection Notice from the Credit Protection Association L.P. stating that I owe Comcast $510.86 (not itemized).


Company: Comcast Corporation
Country: USA
State: Pennsylvania
City: Philadelphia
ZIP: 19103-2838
Address: One Comcast Center
Phone: 2156651700
Site: comcast.com
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