Priceline
Name your own price hotel rated below 2.5 stars, no refund

Miscellaneous

I bid on a room through the name your own price option with Priceline. It was suppose to be at least a 2.5 star hotel which according to their description would be something like a Hampton Inn or a Holiday Inn. My best offer of $60.00 was accepted by a hotel called Mainstay Suites. This hotel on any other website is listed as barely a 2 star hotel and the reviews are horrible. Dirty rooms with body hair on the sheets and in the bathrooms. Dirty towels left for you to use along with used bars of soap and even bed bugs! Also, complaints of loud music throughout the night, shady looking characters walking around the parking lot and people smoking illegal substances in the breezeways. Needless to say I am afraid to stay there and when I called Priceline they said the room was nonrefundable and I was out of luck. I feel I should be refunded because this hotel was falsely advertised by them and is not a 2.5 star hotel.


Company: Priceline
Country: USA
State: Connecticut
City: Norwalk
ZIP: 06854
Address: 800 Connecticut Avenue
Phone: 2032998000
Site: priceline.com
  <     >  

RELATED COMPLAINTS

Priceline
Hotel accepted for bid had poor reviews and was not 3.5 star

Priceline
Hotel sold as three star was only two star

Priceline.com
Booked unwanted low-quality hotel on non-refundable terms

Priceline.com
Hotel rated 3 star received after bidding for 3 1/2 star

Priceline.com
Bid for Five Star Riverwalk Hotel Awarded Run-Down Marriott Plaza

Priceline - "Name Your Price" Function For Hotels
Name Your Price Hotel Rated Below Request, Bugs and Extra $12 Fee

Priceline.com
Five star Vegas hotel had no two-bed rooms and no refund

Priceline - "Name Your Price" Function For Hotels
Name Your Price Bid of $150 Booked a $109 Hotel Room

Priceline.com
Hotel parking fee and room size not disclosed and charge kept

Priceline.com
Deceptive advertising of star hotel ratings