T-Mobile
Payment Never Charged, Service Cut Off and $1600 Disconnection Bill
- 02-01-2013
- 5
In November I sent the payment of 240 dollars thru there automated phone system, a couple of weeks later my phone was cut, so I checked my bank account and noticed that they never charged me for the 240 dollars. I sent a letter to them explaining the situation, and they replied a month later with a amicable refund for the connection fee, fine but by that time they had already discontinued my phone service, and now they say that I owe about 1600 for the disconnection of the phones. It was all there fault and they want me to pay for there mistake.
Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com