Walmart / DIRECT TV
$250 Direct TV Deposit Paid to Store Vendor Not on Record

On Aug 26th I set up a Direct TV contract thru a vendor located in the Walmart store next to the phone's. I was informed I need to provide a 250 deposit. After this was done I was given a date where my service would be hooked up. Almost two years later I had a issue with Direct TV over charging me $38.00 on a bill. I then asked about my deposit and when I would be getting this back. I was then informed they do not show I ever gave them a deposit and then was told I needed to contact Walmart regarding this information.

I contacted my credit card company and asked for them to send me a statement from 8 and then contacted Walmart and spoke to Laura Brown who informed me they do not keep any records of there vendors. All a vendor needs is a piece of paper saying that they are to be there and that she needed to put me on hold so she could get me the corporate phone number.

After 42 minutes on hold a different person picked up the phone to see if I needed help again I informed them of what happened and how I've been waiting for a phone number she then stated she would look in to this and call me back...

Company: Walmart / DIRECT TV
Country: USA
State: Arkansas
City: Bentonville
ZIP: 72716
Address: 702 SW 8th Street, M. S. 0705
Phone: 8009256278, 8003310085, 4792734000
Site: corporate.walmart.com

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