Bill Me Later And Walmart.com
Order Charge Dispute Blocked by Missing Cancellation Number

Electronics and household app.

Bill Me Later is a joke. They charge exorbitant interest JUST like a credit card company, but they refuse to be on the buyer's side in the cancellation of charges/refusal to pay charges. I was not happy with the supervisor they gave me (and she was probably all of 18 years old?) who kept talking in circles saying they needed a cancellation number from Walmart.com to help me. This is where it gets good.

After holding for NO LESS THAN 35 minutes on hold with Walmart.com... I find out the following. Oh, by the way, you can call Walmart.com at 800-925-6278, even though they do not give this number out.:) Each time I called, the wait was AT LEAST 30 minutes of hold time.

Walmart.com will not guarantee your cancellation will be honored. Oh... If you item ships, you will be billed and you will have to return it at a store near you. It's nothing but a hassle. I called within 2.5 hours of placing my order, and they would NOT give a cancellation confirmation.

And Bill Me Later is no better. They tell me that they MUST have that cancellation number or have the merchant on the phone with the customer. Yeah, right? Who has 3-way calling capabilities or even knows how to use that?

I will NOT be using Bill Me Later OR Walmart.com ever again. If the payment was refused, I am CERTAIN Walmart.com would NOT have shipped any merchandise.


Company: Bill Me Later And Walmart.com
Country: USA
State: Maryland
City: Timonium
Phone: 4439211900
Site: billmelater.com, walmart.com
  <     >  

RELATED COMPLAINTS

Walmart Connect.com
Billed for Full Month After Free Trial and Cancellation Ignored

347-746-9752
Consumer Report

Walmart
Text Message Claims Selection for Free Gift Card Tuesday Night

Walmart
Gift Voucher Text Followed Recent Store Survey With Receipt

GetRetailRebates.com
Consumer Report

Wal-mart
Finger severed by restroom door, Walmart refused to pay hospital bill

Walmart Money Card
Prepaid Card Payment Declined But Funds Held About 20 Days

Walmart
Good And Bad Experiences Depend On Store Location

Walmart
Music Downloads Failed, Customer Service Nonresponsive and Card Billed Twice

Walmart
ILO TV Stopped Working and Return Refused