T-Mobile
Poor Signal at Work and Repeated Unfulfilled Callback Promises
- 12-06-2012
- 15
The service, Customer service, Signal strength its awful, Called about 10 time since 5 month I had problem regards to signal at my work location, they never listen waste my time and their own, It was acceptable at all when they we cannot do anything about the signal, I just had baby and most of the time dropped called from my home. Every time called they we will call you back or our manager will call. Why they doing this way. Then transfer me to Loyalty department they asked same questions again waste mine and their own time. One of the agent we get paid by hourly so thats is reason we put on hold for longer then expected wow. Wasting company money """""""""""please do something
Company: T-Mobile
Country: USA