T-Mobile
Weak Signal Everywhere Except Home, Contract Not Cancelled

Electronics and household app.

After having T-mobile cell phone service for 7 months I have recently been experiencing very poor signal strength. I cannot get anything over one bar wherever I go besides my house. I have tried troubleshooting my phone and that seemed to make things worse. They will not cancel my contract. I do not see the point in paying for this service if I can't use it. I also do not see the sense in paying the early termination fees for a service I can't use. All the representatives tell me is that they can credit me minutes for dropped calls but minutes don't do me any good if I can only use them at home. Isn't the point of a MOBILE phone to be able to use it when you are somewhere other than home?


Company: T-Mobile
Country: USA
Phone: 8009378997
Site: t-mobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
Early Termination Fee Charged Despite Poor Reception at Home

T-mobile Tmobile
Refused to cancel contract even though they can not provide service where I live

AT&T Wireless
Home Cell Signal Lost and Offer to Pay for MicroCell

T-Mobile USA
Cancelled Four Lines After Poor Coverage, Told $800 Termination Fees Apply

Pete Davidson, San Pedro Construction, Sun & Shade, Inc
San Pedro Construction ignores Attorney General of NM and Better Business Bureau, won't refund my money

First American Home Buyers
Nine days of leaking water heater and $2000 damage before replacement approved

T-Mobile
Two New Phones With No Signal Since Activation

Kentucky Fried Chicken
Poor service

T-Mobile
200 Dollar Early Cancellation Fee Per Line After Two Months