Barnes & Noble
Customer Service

I called customer service to acknowledge a problem with an order I had just placed. They put me on hold for five minutes then came back on and told me everything had been taken care of. The next day I discovered that nothing had been taken care of. When I called back, I was told that there was no logged information about my concerns from the night before and that there was nothing they were going to do about it.

Company: Barnes & Noble
Country: USA
State: New York
City: New York
Site: barnesandnoble.com

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