Amazon.com
Horrible customer service

Literature & Books

After my last Kindle was delivered to my work address that does not receive mail from the U.S. Postal Service (USPS) (I would not have had it delivered through them but they didn't list it was shipping that way). I ordered the new kindle fire through "standard shipping", opting to pay, (NOT SUPERSAVER) thinking I would get it when they said I was going to. Didn't happen, turns out it was still shipped USPS, now i have to wait until it's forwarded to my po box and pay. They said i should have chosen 2 day expedited or 1 day priority THEN it MIGHT have come UPS or FEDEX but they couldn't guarantee it. Then it occurred to me, they PURPOSELY do not tell you who will ship it and then the sarcastic, lol, mocking, Amazon rep. "Chiffon" admitted that by saying, then... It's not their fault if I don't get it. I didn't think she was too funny. I'm going to refuse the Kindle Fire when I do get it, after it gets forwarded here and there, in a week or so. I'm done with Amazon, deceptive shipping practices, jerks for reps and all.


Company: Amazon.com
Country: USA
State: Georgia
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