CollegeBookRenter
Book Never received

Literature & Books

Don't use. This is actually the total worst book rental business. I requested two publications for college 1/11 a precalc book along with a science book. I obtained the large precalculus guide via UPS (I'd taken care of fast delivery) on 1/19. Nevertheless, once the advantages unchanged container was exposed, it just included the precalc book, but packaging slip had denoted 2 publications had delivered. After I named the challenging "866" quantity on 1/21 (couldn't ask 1/20 because of course as well as their customer support telephone hours are just from 8 am-3pm EST), I lay on-hold for 20 units to get a individual to reply. They kept requiring two publications have been delivered. After enough time being placed on store and also the repetition named the mystical shipping factory I'd have my publications with "following day delivery". Well, you know what? Nowadays is 1/27 and that Iam still awaiting that following day delivery to start working! I named the client support division all over again, after I acquired no response from their e-mail area on the site which DOESN'T FUNCTION. All over again, I'd togo through the whole slogan of the lost guide. All over again, I had been informed "however the packaging slip claims two publications were delivered". The repetition described that about the advantages shipping confirmation the delivery weight was 5.70 pounds. You know what! I visited Amazon.net as well as the shipment weight for that precalc book that I'd obtained is 5.8 pounds. Strange! I ain't no math key, but I will determine there'snot two publications for the reason that bundle! I've simply named them again-this morning from my phone today to determine if there's been any improvements. I spoke to some fresh repetition who explained after much hemming and hawing and after I stated to her that their is just a delivery weight difference that my publications could be delivered "following day atmosphere". We will observe, but till then possibly a notice towards the Federal Trade Commission is likely to be so as.


Company: CollegeBookRenter
Country: USA
State: Pennsylvania
City: Pittsburgh
  <     >  

RELATED COMPLAINTS

Amazon.com
Poor Customer Service

Ez Book Recycle Inc
Thieves

Ez Book Recycle Inc
Failure to pay for a buyback orde

College Book Renter
Incurred damage charge without cause

Dynasty Sales
Misunderstanding of revenue

Chegg
Worst service eve

Mfs Book Fulfillment Center
Paid $55 for a set of 5 books but only received 1 book!

Bookrenter.com
They lost my book and hold no responsibility!

College Book Renter
FAIL - extra stress for college

ECampus.com
Misleading website and terrible service!