College Book Renter
FAIL - extra stress for college

There slogan is "University is Costly Enough" and it is correct that university publications are unbelievably expensive. Faculty Guide Tenant has ended $250 cheaper than my university book store and about $100 cheaper compared to next cheapest university text-book tenant shop.

I really donot understand how long they have been running a business but any university text-book hiring shop ought to know and make ahead of time for that university hurry. They ought to realize that teachers do not record out necessary publications until 14 days before a term. Evidently they FAILED within this division when I've been attempting to keep in touch with them over unreceived publications.

I really donot believe it worth preserving a couple of hundred bucks within the tension it has triggered. Shown would be the issues I Have had together.

1.internet consideration doesn't display when publications are delivered, unlike their rival chegg.com which includes following data.

2. Their 866 quantity would go to a complete voice-mail package.

3. They do not react to their emails online, alternatively they'd a fb page that HAD a rankings site, which furthermore just had poor evaluations from pupils per week before the start of the term timetable. They will have removed links of the FB site from their site in addition to the rankings site from their FB account. (http://www.facebook.com/profile.php? Id=1307834812)

4. Remarkably, CSR approached me-only after publishing a poor score on the FB site. However now the rankings site is eliminated, unsure how otherwise to get hold of these folks.

5. Don't deliver towards the proper target. They neglect to realize that a device # outlined is area of the tackle and really should not be omitted. For publications they do not retain in inventory from there factory, they out-source it to 3rd party support businesses. Well they didnot have the ability to exchange the right delivery address to these 3rd party businesses plus they themselves didnot deliver using the proper tackle leading to our email guy thinking we are also foolish to understand our very own tackle (the system handle of our residence was omitted from each one of the delivery deals delivered by CBR as well as their 3rd party sources). The postoffice delivered back some deals and people needed to be reshipped and also the others that managed to get through the email guy was good enough to depart for all of US despite the fact that he quit a distressing notice requesting us to consider our device quantity.

6. Three months because we requested our publications, we are still lacking one book. Week 2 is approximately to start.

The only real expert was this 1 of the publications they did not have in-stock they returned the cash delivery of this guide immediately, like within days of our preliminary purchase. Apart from that their slogan ought to be "University is demanding enough, what is a bit more tension?"

Better support might have assisted this case much more. Won't utilize them again and certainly will never advise them both.

Company: College Book Renter
Country: USA
State: North Carolina
City: Charlotte
Site: collegebookrenter.com

  <     >