Amazon.com
Poor Customer Service

I've bought numerous publications via Amazon to get a large number of decades, but this is actually the very first time I've undergone their client service, or must I declare insufficient client service

I pre-purchased a hardcover book so when it arrived they delivered a softcover. I named and was informed a hardcover could be delivered instantly, once more I obtained a softcover, again I named and was informed that I had a need to repackage the publications and push to advantages to possess them delivered back to Amazon... And oh, they'd not purchase me the hardcover book that I'd bought

I told them no, they might Send-ups to get the publications given that they wouldn't actually purchase me the guide I settled for. Three months proceed by and that I have to consider my period to see what provides as advantages hasn't come by. I discover these were never required in the future by...

And So I spend my period again about the telephone which period ultimately get a contact stating advantages can come by... And obtain this! Amazon is likely to be subtracting the price of returning the publications they delivered in error from my reimbursement

Plus they wouldn't do something to pay me for that trouble! Not really a discount on the potential purchase and never actually an apology for that screw-up

Last time I store at Amazon... Do yourself a benefit and steer clear of the stress consider your company someplace that it's really valued!

Company: Amazon.com
Country: USA
State: Washington

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