Amazon.com
Bad Service

Literature & Books

Am frustrated my Amazon due to series of incidents.

When my order did not arrrived, they asked me to check with the local post office. When i went there and spend an hour in the queue, the post office officer told me that they could not locate my package without an article number.

I wrote to them to ask for the package's articles numberand they manage to give me back however they alaso told me that it was not possible to trace my package in the local post office. See how frustrated I am, when they led me in acircle. I just wish they know the right advice to give their customer and not trying to be such an smart Alex.

When I asked them to resend the order, they told me they would charge me again before another refund. I need time to settle my account, and the customer officer gave me another two more days to process my payment again. Before, the two days was up they already cancelled my order and I have to reorder again at a different pricing.

To compesate for that, they promised me an upgrade to my shipment and I will be refunded later however when I was reodering the items, that shinping option was not available for me.

And I am really frustrated with Amazon services, I think I will get phobia and anxiety if i have to order any items from amazon again. Anyway those items are meant for my wrk purposes and I really have no choice except to get it from them. My work project had to be delayed because of that freaking shipment. I really think they have a bad customer service, shame on them, they cannot diliver what they have promised to the customers...


Company: Amazon.com
Country: USA
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