Borders.com
Online ordering shipping

I bought a guide online from Borders.com also it stated that the guide might deliver within twenty four hours and that I bought the delivery having said that it'd consider 3 - 8 times. It got 22 times to make it to me. I approached Borders.com five times about where my guide was and just how long it'd take-me to obtain it. They explained they'd no report of my investing in a guide from their store, despite the fact that they charged my charge card. I mentioned I really could give a charge card record along with a verification email for them. The woman was really rude and contended with me about that saying when they've no report of my purchase they would not have simply billed my charge card. I informed her they did and he or she stated she'd need to talk to her boss which she'd contact me back. 3 nights later she named me back and stated that they'd my purchase. I expected her why she explained they didnot before and he or she stated she didnot view it or anything. Anyways, flash-forward 10 nights later and that I still have not obtained my guide. I named Edges plus they stated these were nevertheless inside their delivery schedule simply because they do not count the two times that it was being prepared and also to call-back in a couple of days easily still hadnot obtained it. I called back 5 nights later and stated that I still hadnot obtained my guide and also the woman was really rude and stated she'd "consider it." 5 days later she named me and stated that it was still onto itis method to me. Anyhow after 22 days I got my guide, and I named Edges again requesting a reimbursement about the delivery simply because they assured I Would obtain the book within 8 business days also it required 22 business days. The woman claimed they mightnot matter a reimbursement but to get hold of UPS. I approached advantages plus they stated that they mightnot do something about this and also to contact Edges. I approached Edges plus they stated the very best they might do for me personally is problem a-10% off discount to get a potential purchase as resititution. I requested to talk to a boss and also the affiliate stated one was not it and declined to move me. I named many more occasions and was blocked from talking with a boss. I'll never purchase online from Edges again!

Company: Borders.com
Country: USA

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