Barnes and Noble
Damaged Book Scam (College Rental)

Our reaction to a Barnes and Respectable Study

More administrators open to procedure results. With my return being prepared after boss acceptance, used to donot get any kind of e-mail stating they were running my return. I'm really unhappy within this feeling since I'd to complete an end transaction through my lender that was $30.00.

Because Of insufficient conversation about the Customer Support focus on running returns I'm likely to provide a 4 on prone to send a buddy. Actually, I'm a likely to medical college having a large amount of potential leases. I had been likely to purchase more publications for that Summertime however noticed a car withhold on my consideration to get a guide which was appropriately packed.

I realized I had been cheated once the Barnes and Respectable Boss explained the guide has a variety of displaying after I NEVER emphasize within my publications actually those I own. I requested the boss to deliver me the "broken" guide back and he or she stated she could not and uncertain exactly what the factory does with damaged products. This can be a inadequate company training since it makes the customer suppose that they're being cheated. University publications aren't inexpensive whatsoever; its better to put up a guide return choice in the nearest shop and allow them approach the publications and examine for problems facetoface.

Book Rental $70.00

Broken Guide Charge $170.00

End Payment Price $30.00

Whole $270.00 with nothing by 05/18 (Feasible facility costs pending)

Company: Barnes and Noble
Country: USA
State: Kansas

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