BarnesandNoble.com
Online textbook buyback

I recently-used Barnes and Nobleis online book buyback support to market about ten used textbooks. I did so the internet price estimate and published a mailing name from T&N's site. Following communication descends from 'MBSBooks.com'; evidently W&D facilities out this buyback company. Good. But, MBS publications obtained my container of publications by having an modification — within the host to a guide that I had been cited $9.80 for, they stated to possess obtained a guide they appreciated at precisely zero pounds. I delivered a notice of the mistake towards the current email address supplied by MBS Publications, without any reaction. I resent the e-mail two nights later, however no response. Therefore, I sent Barnes and Noble, who advised me that I should direct my criticism to however a NEXT organization (textbooks.com). Used to do this, and was educated that certain of a couple of things should have occurred: (1) the package was broken in-transit, so when USPS repacked it, a guide not mine was incorrectly placed into my bundle, and my guide was place in another personis email (I am believing an overturned email vehicle about the freeway, the driver seriously attempting to repack publications which have become hopelessly comingled...). Sorry, W&D/MBS/textbooks.com, nevertheless when USPS problems a, they place a notice onto it; you'd have recognized there is a problem. Anyhow, textbooks.com also recommended this may have occurred (2): the guide was misidentified when it had been examined in by their employees (TRULY... Why-didn't I believe of this?). The ISBNis of both publications under consideration aren't actually near to one another, but whatsoever — mix-ups occur. Textbooks.com's consultant explained a couple of things: one, that as time goes on I ought to buy delivery insurance from USPS (though it is fairly apparent that USPS would not have surreptitiously changed my guide for another personis... With no one recommended that there is harm included to my bundle), and he or she also stated that "like a onetime courtesy" they'd spend me for that guide I sent them. How spending me for that guide I delivered them, THEY mislaid, is just a COURTESY — and just why they'll just get it done when — is beyond me. Anyhow, in conclusion: coping with BarnesandNoble. Comis online text-book buyback is fairly annoying, not at-all assurance-impressive, and never, curiously, using the services of Barnes and Noble anyway (because the deal is clearly completed by TWO others. The next time, I Will promote my publications locally.

Company: BarnesandNoble.com
Country: USA
Site: barnesandnoble.com

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