Priceline
Mistaken transaction not cancelled, unwanted flight charged to card

I mistakenly entered a transaction on the Priceline.com web site, I noticed my mistake called immediately to demand cancellation. I was told that there are no cancellations even though my transaction for flight request was still not fulfilled. I stayed online with a customer service supervisor for 25 minutes and during that time a flight I didn't want was automatically chosen and charged to my AMEX. I called AMEX who sympathized, but said they couldn't do anything until the next billing cycle (20 days from now). My flight is in 31 days... What can I do to fight for my rights. I've even asked if I can pay a cancellation fee, but was rejected.

Company: Priceline
Country: USA
Site: priceline.com

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