Comcast
Treated Poorly and Charged Reconnection Fee After Moving to New Town

I've had one of the worst years with Comcast. I am a native New Yorker up rooted to PA. I have been a customer since 2005. When I moved and soon realized, I would grow to almost hate where I live. It is run down and unsavory.
After having a perfect record with Comcast prior to moving here they gave me the promotions, courtesy and a grace period of 2 days to pay my bill. As soon as I move to this town. They have typed cast me as the run down fools and drug addicts of the town! It is just absolutely horrible. No promotions. No patience. I called Comcast 2 days prior to the pay deadline and asked to the usual 2 days. They not only shut me out.

They are now charging me more to have a reconnection. I can't break the contract but they can? Even the fact of me telling them where I am located in town. They become very rigid and rude. They do not value my subscription. They also reset my modems almost every single day. So dismayed. Never have I ever been treated so rudely by any other business than Comcast. Would not refer anyone to this service. Comcast has a deal made with the building I live in. No other choice!

Company: Comcast
Country: USA

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