AOL Internet
Ripoff Will not identify unauthorized deductions nor refund

I have a retarded son. Without my knowledge or authorization, he used my bank card info and I have dated 10/11 two deductions from my bank account. One for 71.70 and another for 11.85. My son does not know what these amounts are for - he was just using my bank info and checking different things. I could not get in touch with anyone at aol that would tell me what these amounts were for or refund the amounts.

I spent a lot of time and tried chat, e-mail, telephone and have not been able to get response or the "right person/department". Got a very obnoxious e-mail from "Victor" with aol that had nothing to do with my problem and of course, reply did not work -"great speaking with you today" was his response plus aol info which I certainly do not want because my problem will not be addressed by aol.

Company: AOL Internet
Country: USA
Site: aol.com

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