Aol
Ripoff fraudulent ongoing billing for unauthorized and unused broadband account
- 10-04-2004
- 7
AOL has been charging me for an authorized, unused broadband account since March. I have repeatedly contacted them to have this account canceled and my credit card reimbursed. On every occasion I was assured it was taken care of and I received several confirmation and operator numbers.
I finally disputed the charges with my credit card company only to find out that they would only investigate charges under 90 days.
After wasting a considerable amount of time on hold I managed to speak with a representative that would only agree to a partial reimbursement and 6 months free service. I canceled my existing account immediatly. I contacted my credit card company and closed the account so they couldn't continue to charge me.
Company: Aol
Country: USA
State: Virginia
City: Dullen
Address: 2200 AOL Way Dullen, VA 20166
Phone: 8008276364