Capital One
Merchant Reactivated Cancelled Card With a New Charge

Capital One allows merchants to reactivate canceled credit cards and make charges to the card.

My Story..
After April I canceled a credit card. Near the end of the year I began to have issues with a infomercial scam I had gotten suckered into. I called on December 14 to confirm that the card was canceled several disconnections, fraudulent transfer numbers and barely English speaking customer service reps later I finally got through to an account specialist who confirmed the account was canceled. Then it they recanceled the card which I didn't understand, but was happy it was canceled. Several days later I received a letter stating that if no charges where made by 30 days after the 14 it would be officially closed. 35 days later the aforementioned scam company charged to the card. I called to ask how it was possible, once again several phone reps and a few managers latter it was explained to me that any merchant could reactivate my card by making a charge to it, that I would have to dispute the charge and they closed the card AGAIN. A lot of good it will do. Good it wasn't a stolen that I canceled.

Company: Capital One
Country: USA
Site: capitalone.com

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