Amazon.com
I purchased a Black Diamond ring for my daughter in the amount of $300.00 from Amazon.com. I received it and was not exactly pleased but she loved it. 3 months later, the stone fell out

I purchased a Black Diamond ring for my daughter for the amount of $300.00 from Amazon.com. I received it and was not exactly pleased but she loved it. Just 3 months later, the stone fell out so I took it to a local jeweler who would not work on it saying it was fake and to return it. I called and after getting the runaround from a host of Amazon teenagers, I was offered a $20 credit!

Their website misrepresented this product and they know it. A 30 Day return policy when a product it clearly defective should not apply.

Originally, I was expecting a company of this stature to take this seriously and offer my money back. A 100% refund is what I was expecting but was willing to negotiate this and told them so. At a minimum, I want a check or even store credit for $200.00 to satisfy me. If I use the credit to buy books, then there's no one to blame if the book stinks.

Company: Amazon.com
Country: USA
Phone: 8666348379
Site: amazon.com

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