Dell Computer
Fraudulent Business Practices

March 25
Dear Michael Dell,

I am once again contacting you regarding service tag 128XHS1. Unfortunately what I thought was a solution to a problem now has become a hobby for me.

I have been refused by your representatives to work with someone in the USA. Shannon Lambert responded to me by e-mail inferring that she would serve as a liaison if need be for an acceptable resolution this too has been denied as she refuses to return my calls and respond to emails.

As you know I have been forced to be serviced by Mr. Narayanan in India. I was offered a brand new system but denied the accruing tech fees I have incurred to make me whole.

I specifically asked for a system that would meet the minimum specifications that I originally paid for but was offered an inferior one. I thought that Dell would do the right thing which was to upgrade the hard drive to a 2Tb Raid 0 which would have been an upgrade from the 1.

Company: Dell Computer
Country: USA
State: Texas
City: Round Rock
Address: One Dell Way

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