Brilliance.com
Don't even think about buying from them
- 03-05-2012
- 17
DON'T BUY FROM BRILLIANCE.com/BRILLIANCE CORP/BRILLIANCE LLC/BRILLIANCE LLD/BRILLIANCE LDD or every other organization titles they might be heading under!!! They're situated in Boynton Beach, California and also have another area in Ohio. They've determined robbery, scam and break of agreement with this custom-built band. We obtained the band following a prolonged amount of waiting as Jonathon Ohayon created reasons why it had been not delivered.
Upon receiving the band, we instantly observed the center stone was CRACKED, which there have been heavy device marks/scores within the platinum. We quickly delivered a contact to Jonathon informing him of our results which we were getting the band to 2 certified appraisers/jewelers to truly have the band analyzed and evaluated quickly. Them both established the stone was certainly cracked which the band had device marks/scores.
Additionally, the 10 part diamonds totalled just 0.85 carat AND NEVER 1.0-carat once we had bought. They certainly were NOT the E shade and VS1 clarity as have been chosen and bought, but just GARY/H in-color and SI1 in quality (somewhat reduce in price and look-lower-grade diamonds!).
The appraiser took images of the cracked center stone, and they certainly were delivered to Jonathon at Beauty. The band was delivered back to Beauty for guarantee replacement at their demand. Jonathon today ACCUSES the licensed appraiser of eliminating the center stone and damaging the stone and also the band. The diamond was never taken off the setting to gauge the broken rock, and also the images obviously display the processor using the diamond within the environment.
We've all the emails, files, images and licensed appraiser/gemologist reviews to verify our situation and details.
Beauty will not develop us a brand new band. They've our cash and our band; that is robbery. You can observe the cracked stone within the images. Be informed once we aren't the first ever to fall prey for their techniques!!! Any unfavorable remarks or evaluations about Beauty mysteriously disappear. Their organization name keeps changing. On Facebook, their title has transformed plus they have eliminated my article and blocked any remarks about their organization.
It is too poor that the firm that promises to possess "constructed a status being an honest, moral merchant and specialist within the stone and jewelry company, trying to usually place the client's requirements first" doesn't have issues about removing articles from dis satisfied clients. Everybody makes errors, nevertheless when they refuse creating them, conceal them, or attempt to move off fault for their clients, they're not living as much as their vision statement.
I believe when they certainly benefit their clients and make an effort to place their requirements first, they'd tackle the issue appropriately and morally. This is the way they'd prevent negative media. Don't buy from beauty!
Company: Brilliance.com
Country: USA
Site: brilliance.com