EarthLink
Illing

I tried to cancel my account at the end of April or beginning of May. When doing so I was told I have all this "value added" stuff on my account that I never signed up for. So I realized that instead of reducing my monthly bill you just gave me more crap that I wouldn't use. The rep I talked to that day said to keep my service for 2 months for free anyway to see if I liked my new provider. I told him I wasn't going to use this service again but he was convincing so I decided to keep it for 2 months just to appease him. I just realized that I did get charged for the last 2 months because of the "value added" stuff I never signed up for in the first place. I thought earthlink looked out for its members. I now realize that they are as crooked as any other company in the world. Thank you for leaving a bad taste in my mouth. When I am told 2 free months it should be FREE.

Company: EarthLink
Country: USA

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