Emailbrain
Steals back credits you already paid fo

Emailbrain is an email marketing company that offers "credits" for sending emails to ones contacts. Their subscription service is provides a set number of these credits monthly. I subscribed to this service with the intent of sending out my newsletter using emailbrain but soon realized I didn't need to send it out this frequently. Since I had already paid for 2,000 credits, far more than I would need, I canceled my subscription and was informed on the site that those credits would remain. When I signed back in a couple weeks later I was notified that my account was canceled and the credits, which I had already paid for, had been deleted. Attempts at contacting Emailbrain's customer service resulted in being dumped into a voicemail, even though their website states that they have 24-7 customer service. So, I wrote an e-mail explaining my situation and received a response that pointed out that I had canceled my subscription and thus forfeited my credits.

Company: Emailbrain
Country: USA
State: Washington
City: Vancouver
Address: 8100 NE Parkway Drive, Suite 300
Phone: 3023514200
Site: emailbrain.com

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