TigerDirect.com
Circuitcity.com Continually transferred to 3rd parties just to be forced to call back
- 10-26-2010
- 10
I have been a longtime customer of Tigerdirect, and have never been treated so poorly. I have e-mailed them numerous times and have not gotten a single reply. Ultimately, the issue began when I was given a discount for circuitcity.com. Since I was building a new PC, I figured I would split the order between CC and TD in order to cash in on the CC coupon. When I placed the order, the coupon did not activate and therefore was not taken off.
I instantly called CC and informed of this mishap. Without even telling me what she was doing, the customer service rep transfered me to a 3rd-party service (one of those where you pay to get discounts). I knew right away this was not my issue, as I would never pay for a discount. So I called back, and received the same representative. She gave me another phone number (after I tried e-mailing her the coupon and she claimed she 'didn't receive it'.
Company: TigerDirect.com
Country: USA
Address: 7795 W Flagler St. Suite 35 Miami, FL. 33144
Site: tigerdirect.com