Dell Customer Service
Invalidated coupon

After using a $100 coupon on a purchase of a Panasonic digital camera, the order was cancelled by Dell because Panasonic no longer had that model.
I called customer service to verify the cancellation and was told that the order was cancelled due to the above reason. I requested my coupon to be reinstated so I could purchase something else. I was told that the coupon was a one time use only, and customer service could not reinstate it.
How can this be, Dell cancels my order

And then cancels my coupon.

What a great way to discharge your
financial responsibility.

Company: Dell Customer Service
Country: USA

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