Time Warner Cable
Twc

On 5/12/10 a TWC technician came to my home to install service to an additional room.

After this service was installed, I noticed, that I could not obtain cable in a room where I previously had service.

I contacted TWC on 5/13/10, and was given a appointment on 5/15/10.

Needless to say that on te 15th, no technician arrived, nor did I recieve a phone call.

I called TWC, to determine what happen to my TWC technician on the 15th and was told that the service was CANCELLED, and that the next available dat would be 5/18/10.

After, speaking with a customer service representative, she insured me that a manager would be notified.

I realize that this may be a small matter in your eyes, however, this small matter is now willing to take his business to another company, as soon as possible.

If any manager or suprevisor desires to speak with me, you may reach me at 816-453-6634.

Respectfully

Company: Time Warner Cable
Country: USA

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