AT&T Dsl
Service failur, cheating, customer support

I registered agreement for quick web (Elite 7Mbps) beginning on October 29

They examined my region plus they stated I’m gonna contain it (I had been not involved to possess slow link)

On October 29 was no DSL sign and so I called assistance. Specialist arrived next few times, examined outside container, set it but he explained the many pace I will get is 3.8 Mbps. And so I eventually get link at first of December

Next four weeks I'd nothing else-but trouble. Pace was slowing and that I needed to

Restart my device, hub and pc atleast 20 times each day to displace web connection.

DSL signal vanished permanently around November 1st. I had been so hectic and so I didn’t possess a time for you to hold on the telephone all night to obtain assistance and that I employed web at might work however it screwed me-up with my tasks. Lastly around November 15th I called tech-support plus they created some check online. They explained that there's a problem with link, offered me a solution quantity for specialist who arrived next 3 times around 11am

He examined anything inside; point, cables, actually various device and determined the issue is outside. He worked outside over 30 units, returned and stated that I’m not likely to have quick web connection, after which he quit.

Web was working only for 1-hour after he quit and DSL signal vanished again.

And So I named next few-day assistance again, they created another make sure specialist online

Stated that I’m not gonna possess the web AT-ALL! Due to to cross country.

I told him that I've subsequently to stop the support. He focused me towards the payment division to stop the support.

Individual who pickup the telephone appeared to me didn’t hear that which was referring to and moved me to a different technical assistance point. Specialist stated that they've to create another check so that they moved me again TO A DIFFERENT! Tech support team location. I had been waiting on my telephone to get a very long time, after which lastly I get disconnected.

Nobody called me back (plus they had my cell phone number), nobody was apologizing, and that I was waiting that evening about the telephone for 3 hours

I don’t possess the web till nowadays (from November 1st)

Our mobile phone bill risen to $150 in the place of 75 since I had been within the restriction to speak with them. Our boy dropped currently $12 since he registered for unique account online for his Xbox and couldn’t use

They delivering to me growing expenses for quick internet link because the period I sign-up from December 1st (such as the device they offered in my experience) whole of nearly $260

I possess them only one month of medium-speed internet.indicates $25-plus their apologized

I’m not gonna pay other things simply because they failed. Getting me for that support disappointment is nothing else like legal situation attempting to cheat the client for the money they didn’t generate

When they don't repair this issue instantly next connection with them is likely to be produced by my attorney.

Worse support and customer care I actually seen. I’m not gonna cope with the corporation so long as I stay. And that I likely to inform everyone I understand don't cope with these cheaters.

ATT DSL service assume to become officially near or atleast examined from the government

Company: AT&T Dsl
Country: USA
State: Illinois
City: Mount Prospect

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