Centurylink Internet
Bad support

I registered for Centurylink simply under this past year. After I spoke for the repetition. He mentioned that, unlike Comcast, Centurylinkis rates were continuous meaning that 1.5mbps was USUALLY 1.5 mbps. Well, I easily discovered which was not the case! I have NEVER had the opportunity to obtain more than. 7 mbps and often it is right down to around. 5 mbps, that will be comparable like a 512k dial up device! It was said to be "HIGH SPEED INTERNET". I named to stop the support because of being disappointed using the pace and was informed they are in possession of 10 mbps support obtainable in my region.

I decided to give it a try plus they were set-to "update" me to that particular pace on Friday. I named Friday evening since it was nevertheless the aged horrible pace and was continued the telephone for more than 30 units and informed it'd prepare yourself in 1-hour. After I examined later I came across that not just had my pace NOT elevated but I no further had ANY access to the internet! Also late to call-back that evening, I named 1st factor Sunday morning and was informed they'd need to deliver a technology on Friday to check on the traces away from home... Despite the fact that they worked good the morning before.

The technology called me when he came and mentioned the 10 mbps support isn't obtainable in my community but that in a couple of months 5 mbps may be. He also mentioned the sign starting the home was good and believed the issue might be my device, that was functioning good on Friday, and he left a different one. After I got home nowadays the previous device was operating again but nonetheless in the terrible. 56 mbps therefore no device was required.

I put up installment from Comcast for Sunday after which named to remove my web in a few days and also the woman about the telephone attempted to inform me exactly what a good deal I am receiving on my present pace link! I'dnot keep this support today when they offered me 25 mbps support at no cost

Notice!!! Avoid Centurylink!

Michael Bell

Company: Centurylink Internet
Country: USA
State: Texas
City: Humble

  <     >