Netzero.com technical support
Taken money out of my credit card account 3 times in one day

I signed up for netzero was having problems with the cd not letting me get on the internet at all times.

Was able to for about 4 days. Called netzero told them my problem they swithced me to get help / they talked me through how to get on netzero.

Had to try twice. I am not smart when it come to computers.

I signed up for internet service with netzero.

I recieved mycredit card bill they charged me 46.80 on 12/14/09

Then again was charged 13.65. Understand this charge its for internet.

Then another charge 7.97 on 12/12/09.

I dont understand why i was charged an extra 54.77 for them helping me to use there cd to get signed in. I would like my money put back please. You are suppose to get free live help.

Company: Netzero.com technical support
Country: USA

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