Amazon.com
Sell on Amazon.com's Marketplace at your own risk!

Several months ago, I listed a cd on Amazon.com's Marketplace. I used their "sell your stuff" function to type in the UPC code to find the necessary info about it. It was an out-of-print cd that was brand new and sealed. The album that appeared on Amazon.com's website for the info I typed sure looked like the one I held. Same cover, same copyright year, same tracklist.
A customer bought it on 9/29/09, received it 10/3/09, and waited until 11/3/09 to contact me and tell me it was the wrong version of the cd. Not only that, but he also opened it even though it was the wrong cd. I contacted Amazon.com, and they said that I should have sold him the right one and I owe him a full refund, so I refunded the buyer. Amazon.com didn't address the part of the email where I told them their website function told me that this was the right cd.
I've done more research since then, and the only info I can find for a 2002 release of Dabrye's Instrmntl is the Japanese version that he was looking to buy. Now I think I did sell him the right cd and the buyer is being dishonest. I think he was savvy enough to know that I wouldn't be able to prove my side if he claims it's the wrong cd. Amazon's policy is such that if you sell someone anything short of exactly what they ordered, you owe them a full refund.
Come on, this guy needed a month to find out it was the wrong cd, AND he wants me to believe he opened it without looking at it first to see if it was the right one? That sounds fishy to me and Amazon.com's policies allowed it to happen. So now, I'm out an irreplaceable out-of-print cd and the $32.98 the buyer paid for it.

Company: Amazon.com
Country: USA
Site: amazon.com

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