PayPal
11-year-old used parents' card, sent $20, refund refused

Internet & Web

An 11-year-old created a PayPal account, attached his parents' credit card to said account, and proceeded to send a $20.00 USD "donation" to an individual (a donation, really?). After realizing what had transpired, he was punished, the PayPal account password was changed, and PayPal was contacted to reverse the charge and cancel the account. PayPal responded stating insufficient evidence, so they are not going to issue a refund or cancel the PayPal account - created by an 11-year-old!

PayPal has held the funds in purgatory, but they will not refund that fraudulently sent money.


Company: PayPal
Country: USA
State: California
City: San Jose
Address: 2211 N First St
Site: paypal.com
  <     >  

RELATED COMPLAINTS

LivingSocial.com
CANNOT REMOVE Automated payment via PAYPAL

PayPal
Held Refund From Voided UPS Shipment, Refused to Release Funds

PayPal - Paypal.com
Funds reversed, one account negative and one inaccessible

PayPal
Hacked Account With Over $800 Never Restored or Refunded

PayPal
Money taken from debit account instantly but refund took forever

PayPal
Buyer's Payment Reversed Four Days After Ticket Sale on eBay

PayPal
Checking Account Charged $480.50 Instead of My Credit Card

PayPal
Credit Card Fraud Attempt After Signing Up and Account Cancelled

PayPal
Non-Member Credit Cards Repeatedly Fail Despite Processing Claim