Cymax
Awful post order follow up

This kind of horrible shop, I want I'd examined some online evaluations before putting an order together.

Unlike many shops where you get virtually an update every single day concerning the order position, with Cymax you will get to understand whats happening together with your purchase only when you push them using the contact us link (I applied google checkout, and that I imagine due to they needed to provide a reaction with a particular time period).

5 days after putting the order, I noticed no improvements about the standing, and so I approached them concerning the order. Then I obtain this repsonse:

"thanks for the request.

As mentioned about the item website, in the period of one's purchase, the maker needs 3-5 business days to procedure and make this product for shipping. Following data must be instantly sent for you 24-48 hours following the product has delivered out.

Please don't wait to contact us in case you have any more questions or issues.

Sincerely.

(Mr./Ms. No-Name!)"

I believed there is an extended weekend, therefore departing your day I requested and also the vacations within the week, I would like to wait till it's 5 complete business days.

Then I sent them a demand to stop the purchase since I'd no further persistence for these fools to provide the merchandise I requested.

After which I understand this reaction

"thanks for buying with Cymax Shops. According to the voice-mail I quit we received word in the producer that you simply product has been stopped and it is not likely to be accessible to ship. We apologize for this trouble and certainly will return you entirely.

Thanks

Antonio E.

Sales Management

Cymax Shops

Tollfree Range: 1-866-740-9830

Fax Number: 1-604-629-4708

E-mail: Antonio. K@cymax.com"

These fools of Nth purchase be seemingly some understaffed, unprofessional organization using the single purpose of having the purchases. There's no indicator of if the product is in-stock or not (or do they plan to state that before client provides the purchase)

It was the very first time I had been buyng something from cymax, I suppose this is the final time-too!

PS: I created an error of accepting that google checkout indicates greater support. If you use it, utilize it considering it like yet another cost choice (like Credit, Mastercard etc).

Company: Cymax
Country: USA

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